Service objectives :  Customer Satisfaction 100 Points

Service standards :  Do 100 points earnestly

Purpose of Service :  Customers are always the first

According to this concept, our products have introduced the concept of service from the beginning of design. The sale of each product is only the beginning of serving customers. We have upgraded the traditional after-sales service to customer service and extended the service connotation to the first series of links of product design, production, marketing and after-sales service.

1. After-sales service personnel must establish the idea that customer satisfaction is the standard of inspection service. They should try their best to serve users, and they should not allow collision with users and quarrel with users.

2. Actively, enthusiastically and patiently answer all kinds of questions raised by users, impart common sense of maintenance, and patiently explain when user questions are unanswerable, and timely report to after-sales service headquarters to assist in solving them.

3. Service personnel should behave civilly, treat people politely, serve actively and establish good relations with users.

4. Receiving service information and replying immediately, those who need on-site service should arrive at the site within the time prescribed by the customer, and realize their promise to the customer effectively.
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